Quality management. Customer satisfaction. Guidelines for monitoring and measuring.
NORM herausgegeben am 31.1.2013
Designation standards: BS ISO 10004:2012
Note: UNGÜLTIG
Publication date standards: 31.1.2013
The number of pages: 42
Approximate weight : 126 g (0.28 lbs)
Country: British technical standard
Kategorie: Technische Normen BS